AI-Powered Sales Communication Experience.

Introducing x-bees, the ultimate sales communication platform that empowers sales teams to connect, collaborate, and close deals faster in today’s competitive business landscape.

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Everything you need to grow.

x-bees is designed to accelerate your business growth in ways you never thought possible. With intuitive tools and seamless integrations, it empowers your teams to connect, collaborate, and close deals effortlessly.

Here are four powerful ways x-bees will transform your business:

Customer Experience

Connect with customers through messaging, voice, or video. Every interaction is personal and efficient, boosting satisfaction and loyalty.

Streamlined Sales Processes

One platform for all your sales communication. Integrate your CRM, automate tasks, and focus on building relationships and closing deals.

Data-Driven Decisions

Turn data into actionable insights. x-bees provides a clear view of your communications, helping you make informed decisions for growth and efficiency.

Effortless Team Collaboration

Bring your team together in real-time, no matter where they are. Share insights and drive projects forward in a beautifully designed platform.

increase in customer satisfaction with digital-first strategies.

boost in customer retention through seamless engagement.

more sales opportunities with effective digital engagement.

reduction in customer churn using integrated communication platforms.

increase in first-contact resolution rates, enhancing customer service and loyalty.

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Features

Connect.

In today’s fast-paced world, connection is crucial. x-bees empowers sales teams to connect with clients and colleagues using AI-powered tools that make every interaction impactful. Effortlessly switch between chat, voice, and video within a single platform. AI-driven features like smart messaging suggestions and realtime call analysis ensure you never miss an opportunity to engage meaningfully.

Unified Messaging

Manage all your conversations in one place with integrated chat, voice, and video options.

AI-Powered Messaging

Receive intelligent suggestions for responses and next steps based on customer sentiment and interaction history.

Smart Calling

High-quality voice calls with AI-driven real-time call analysis and feedback.

Integrated Video Conferencing

Engage in high-impact video calls with features like screen sharing, meeting recordings, and virtual backgrounds.

Cross-Channel Communication

Connect with customers through their preferred channels, including email, SMS, and social media, all from one platform.

Features

Collaborate.

Sales success thrives on teamwork, and x-bees brings your entire team together in one workspace. AI provides real-time insights, shared knowledge, and predictive analytics, keeping everyone aligned. Create channels, share documents securely, and leverage AI recommendations to stay ahead. Whether brainstorming or refining proposals, x-bees makes collaboration seamless and productive.

Team Channels and Groups

Set up dedicated channels for teams, projects, or accounts, keeping everyone aligned and informed.

Real-Time Document Sharing

Share, edit, and collaborate on documents instantly, with AI-powered suggestions and feedback.

Project-Based Workflows

Customisable workflows that adapt to your team’s needs, integrating AI to automate routine tasks and highlight critical actions.

Knowledge Sharing

Centralise insights, best practices, and strategies with AI-curated knowledge bases and predictive content recommendations.

Automated Meeting Scheduling

AI-powered meeting scheduling that finds the best time slots for all participants, minimising back-and-forth emails.

Features

Close.

Closing deals is easier with x-bees. AI analyses interactions, provides key insights, and offers actionable next steps to help you close faster. Automate follow-ups, prioritise high-potential leads, and use real-time coaching to make every interaction count.

AI-Driven Lead Scoring

Prioritise leads based on AI analysis of their engagement and behaviour, helping you focus on high-potential opportunities.

Automated Follow-Ups

AI handles routine follow-up emails and reminders, ensuring no lead falls through the cracks.

E-Signature Integration

Close deals faster with integrated e-signature functionality, enabling secure and seamless contract signing.

Real-Time Sales Coaching

Get AI-powered tips and coaching during calls and meetings to handle objections and improve your pitch on the spot.

Detailed Analytics and Reporting

Use AI-generated reports to gain deep insights into your sales performance, track key metrics, and make data-driven decisions.

Integrations.

AI-driven call transcriptions and sentiment analysis.
Automated lead scoring based on AI insights.
AI-powered next-step recommendations for deal progression.
View and update Salesforce records directly, ensuring data accuracy and workflow efficiency.

AI predicts best times to engage with contacts.
Automatic logging of AI-summarised interactions.
AI-enhanced customer data insights for better relationship management.
Suggests optimal follow-up actions based on customer engagement patterns.

AI syncs Google Calendar events with x-bees, suggesting optimal meeting times.
AI-powered contact management for enhanced networking.
Automate meeting logs with AI-generated summaries.
Smart scheduling with AI-integrated reminders and alerts.

AI syncs your calendar with smart scheduling suggestions.
AI-driven availability tracking to prevent scheduling conflicts.
Intelligent email categorisation for streamlined communication.
Schedule x-bees meetings from Outlook with AI-assisted time management.

Anything is possible.

Custom Integrations

x-bees is built to fit your business, not the other way around. Whether you’re using a specific CRM, project management tool, or customer support system, x-bees can integrate seamlessly with your existing tech stack. Our flexible API and integration options make it easy to create bespoke workflows that work for you.

Additional Features

From advanced call analytics to AI-driven insights and predictive customer support, x-bees continues to evolve with your needs. As your business grows, x-bees grows with you, offering new features that help you stay competitive and efficient.

Developments

We’re always innovating. Our team is dedicated to bringing you the latest in communication technology, with regular updates that enhance user experience and expand capabilities. Whether it’s new integrations, improved usability, or enhanced security features, x-bees is committed to keeping you ahead of the curve.

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Knowledge is our greatest strength.

x-bees provides the clarity you need to drive smarter decisions. With real-time analytics, you gain a deeper understanding of your communication and customer interactions. Track performance, identify trends, and uncover opportunities to improve. Whether it’s monitoring response times, customer satisfaction, or sales effectiveness, x-bees turns data into insights that help you stay ahead.

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Our partners and suppliers

CUSTOMER LOVE

What our customers say.

“It was a simple decision to work with Make.Contact. The knowledge of what’s available in the market is a given, but the difference is in the level of service you get – always on hand to ensure the business runs smoothly. Service, above everything else, is the most important aspect when choosing a telecomms partner, and that’s where the people at Make.Contact excel.”
- Andy Mellor, Fish Insurance.

“Puzzel’s low-cost and highly flexible and therefore will be the foundation for a lot of new operational enhancements we’re planning in the future. I can’t thank Matt and the team enough for always having our back and providing a platform that will really help us grow and adapt to the communication behaviour of the younger generations as they enter the housing market.”
- Zac Evatt, Operations Director, Meridian Mortgages.

“Make.Contact supports our existing on-premise solution. Given the team’s considerable industry experience, technical excellence in deploying omnichannel Contact Centre solutions, and amazing customer support, the choice of supplier was easy for us. Clint Milnes, CIO, Winn Group” The Manchester-based Voice & Data supplier will leverage the operational knowledge it has gained over the last year to design and deliver a superior, omnichannel solution enabling the accident management - focused legal firm, Winn Group, to enhance its existing services and maintain growth momentum.”
- Clint Milnes, CIO, Winn Group.

“Basically, they helped us understand the rules and ensure that the transition happened smoothly... And it did, much to everybody's astonishment! A testament to the quality of Make.Contact and the Puzzel system is that everything went swimmingly. More than 95% of our calls are answered in three rings. Make.Contact has genuinely made a difference to our team and our customers.”
- Vicky Hodgson, Onebright.

“Make.Contact have become an extension of the Clarion IT team whilst onsite, working seamlessly alongside colleagues at all levels.”
- Dan Mitchel, Clarion Solicitors.

Our CSAT score

How satisfied our customers are with Make.Contact.

Are you an existing customer?

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