Voice

Our voice solutions enable organisations of all sizes and requirements to remain agile and effective, anytime, anywhere.

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Boost customer satisfaction

When communication is fast and effortless, businesses can focus on customer satisfaction and building brand loyalty.

Engage staff

An effective voice solution ensures staff have the tools to be more productive and efficient whether they’re at home or in the office.

Keep costs low

Upgrading business voice solutions allows organisations to thrive with modern, future-ready technology.

products

Our Voice products.

Unified Comms

Keep it simple with one tool to voice call, video call, message, and much more, anywhere, on any device.

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Cloud Telephony

Or cloud calling, allows you to operate your business phone system via your internet connection using a UCaaS solution.

Hybrid Working

No matter where your team are working from, our voice services make it easier than ever to seamlessly collaborate via desktop or mobile app.

Business Mobile Contracts

Stay connected while you’re on the go with a flexible business mobile contract, available across all the major networks.

Business Telephone Numbers

Receive your business calls straight to your personal mobile and never miss an important call again with a business telephone number.

SIP Trunking & Call Management

SIP trunks offer a more flexible and lower-cost alternative to ISDN for inbound and outbound voice calls.

Line Rental (WLR)

Wholesale line rental options are available until September 2023.

Our partners and suppliers

CUSTOMER LOVE

What our customers say.

“It was a simple decision to work with Contact. The knowledge of what’s available in the market is a given, but the difference is in the level of service you get – always on hand to ensure the business runs smoothly. Service, above everything else, is the most important aspect when choosing a telecomms partner, and that’s where the people at Contact excel.”
- Andy Mellor, Fish Insurance.

“Puzzel’s low-cost and highly flexible and therefore will be the foundation for a lot of new operational enhancements we’re planning in the future. I can’t thank Matt and the team enough for always having our back and providing a platform that will really help us grow and adapt to the communication behaviour of the younger generations as they enter the housing market.”
- Zac Evatt, Operations Director, Meridian Mortgages.

“Contact supports our existing on-premise solution. Given the team’s considerable industry experience, technical excellence in deploying omnichannel Contact Centre solutions, and amazing customer support, the choice of supplier was easy for us. Clint Milnes, CIO, Winn Group” The Manchester-based Voice & Data supplier will leverage the operational knowledge it has gained over the last year to design and deliver a superior, omnichannel solution enabling the accident management- focused legal firm, Winn Group, to enhance its existing services and maintain growth momentum.”
- Clint Milnes, CIO, Winn Group.

“Basically, they helped us understand the rules and ensure that the transition happened smoothly... And it did, much to everybody's astonishment! A testament to the quality of Contact and the Puzzel system is that everything went swimmingly. More than 95% of our calls are answered in three rings Contact has genuinely made a difference to our team and our customers.”
- Vicky Hodgson, Onebright.

“Contact have become an extension of the Clarion IT team whilst onsite, working seamlessly alongside colleagues at all levels.”
- Dan Mitchel, Clarion Solicitors.

Our CSAT score

How satisfied our customers are with Contact.

Are you an existing customer?

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