How to develop an amazing customer experience

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CONTACT is on the up-and-up!

No business can ‘stand still’, especially in the telecoms industry where technology, customer requirements and challenges always evolve! That’s why CONTACT has been working hard internally to enhance its brand while showing off, to the whole industry, all the amazing...

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Digital Engagement in the modern B2C world

Did you know 90% of customer journeys today begin online? That’s just one of many stats we could show you to emphasise how integral Digital Engagement is becoming to achieving business growth! But in years gone by, there hasn’t been an easy to way to combine all your...

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